SHIPPING

 
We deliver to Australian addresses, through Australia Post and courier. We will deliver your plants by the most efficient method possible, based on your delivery location.  You can order from outside Australia, only if the plants are to be delivered to an Australian address. Please allow for currency exchange fees applied by your bank. We do not deliver to PO Boxes. We will not be held responsible for lost or damaged goods if you have requested for your parcel, order or goods to be left unattended if not home.  We pack and ship as soon as possible after receipt of your order. Please allow on average 5-7 working days from receipt of order for packing; and 5-7 working days from date of shipment for delivery. In peak gardening times or public holiday times (eg early spring, Easter, Christmas) your order might take 10 days or more from date of shipping. We do not ship on Fridays before Monday or before Public Holidays if it is a plant order, to limit the time your plants spend in transit. Depending on the area & transport we may not post plants until the following Monday in some cases to avoid sitting in transport for longer than necessary.  Delivery of parcels depends on Australia Post, or the courier companies Plant Burst utilize, so we do not have control over this. We will email you to let you know when your parcel has been shipped, so you can track its progress.  Delivery charges (if any) will be shown in your checkout form. If you have placed an order for collection from our store, we will contact you when the order is ready for collection, usually within 7 days. Please do not turn up unless you have been notified to avoid waiting, as your plants will not be ready for collection.